At TeamsGG, we aim to ensure satisfaction with our digital products while maintaining fair policies. All purchases are processed and managed through Tebex Limited, our Merchant of Record. Refunds are handled on a case-by-case basis under the following guidelines.

Refund Eligibility

Refunds may be considered within 7 days of purchase if:

• The product does not work as intended and the issue cannot be resolved by our support team.
• There was an error during the delivery process that prevented access to the product.

Refunds requested after 7 days may be reviewed at our discretion, but approval is not guaranteed.

Non-Refundable Cases

Refund requests will not be approved if:

• The product has been shared, transferred, or redistributed.
• We are unable to verify your purchase.
• You refuse assistance or do not cooperate with our support team to resolve the issue.

We reserve the right to decline any refund request for reasons beyond those listed here.

How to Request a Refund

To submit a refund request:

1. Visit our Discord server at discord.gg/teamsgg.
2. Provide your Tebex order ID and a detailed explanation of the issue.
3. Our team will review your request and respond within 7 business days.

Final Decision

Refunds are not guaranteed and are subject to our review. By making a purchase, you agree to this policy and acknowledge the terms outlined above.

This policy is effective as of the date of publication.